#copq

COPQ stands for Cost of Poor Quality. It refers to the total cost a company incurs due to failures in quality, both before and after a product reaches the customer. It is typically divided into four categories: Internal Failure Costs: Defects caught before reaching the customer (e.g. lost batches, rework, scrap). External Failure Costs: Defects found after delivery (e.g. recalls, complaints, regulatory actions). Appraisal Costs: Costs from inspecting and testing to catch defects. Prevention Costs: Investments to avoid defects in the first place (e.g. training, process control). COPQ tends to grow exponentially when quality issues are ignored. GMPKit helps reduce internal COPQ by improving visibility, structure, and execution in GMP operations