#copq
COPQ stands for Cost of Poor Quality. It refers to the total cost a company incurs due to failures in quality, both before and after a product reaches the customer. It is typically divided into four categories: Internal Failure Costs: Defects caught before reaching the customer (e.g. lost batches, rework, scrap). External Failure Costs: Defects found after delivery (e.g. recalls, complaints, regulatory actions). Appraisal Costs: Costs from inspecting and testing to catch defects. Prevention Costs: Investments to avoid defects in the first place (e.g. training, process control). COPQ tends to grow exponentially when quality issues are ignored. GMPKit helps reduce internal COPQ by improving visibility, structure, and execution in GMP operations
How to Calculate Your Facility's True COPQ (Free Calculator)
July 24, 2025 • By Mike Barlow, Paul Van Buskirk
Cost of Poor Quality (COPQ) can quietly erode margins in biopharma operations through rework, deviations, delays, and batch losses. This post breaks down the four key components of quality cost—prevention, appraisal, internal failure, and external failure—and introduces a free COPQ calculator to help you estimate the true financial impact and identify opportunities for ROI.
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